AlphaCars & Motorcycles dealership customer reviews

Ben P., Arlington, MA 04 Apr 2017

I was looking for a hard-to-find manual BMW 3 series Wagon and AlphaCars had one in stock. From the moment I came in through the entire process, I was floored by how easy and comfortable the entire process was. The staff is knowledgeable, our salesman Brian was fantastic, it was a completely pressur...e-free experience, and I couldn't be happier. It's clear that the inventory is carefully selected, everything on the lot was in impressive shape, and I have no doubt that they will stand behind the car I purchased. Show more

5 rate

Josh E., Acton, MA 04 Apr 2017

I recently purchased a car from Alpha Cars in Boxborough and it was the best car purchasing experience I've ever had! In fact, we truly will never go anywhere else in the future. Dmitry, Olga and the rest of the staff are extremely nice, helpful and knowledgable. It is a 100% stress free exper...ience. Dmitry knows every little detail about the cars he has listed for sale and he will only sell the highest quality cars. Having a 5 minute conversation with him shows how passionate and detailed he is about his cars. We had a unique situation where we bought a bmw from a used car dealership in Acton and it turned out to have major engine problems. Dmitry and Olga went out of their way to work with us and help us get out of the situation we were in. We just got a high quality (all Alpha Cars are) 2011 bmw 328i and we couldn't be happier and grateful for going through Alpha cars. We HIGHLY recommend Alpha Cars for a stress free, no pressure, quality car purchasing experience. I'd recommend taking a look at their current inventory and if there's something else in mind trust that Dmitry and his staff will find the highest quality car for you.. They did for us. Show more

5 rate

Sam H., Boxborough, MA 04 Apr 2017

I've never bought a car from AlphaCars, but I have had body work done on two cars, a 2005 Subaru Legacy GT and a 2009 Nissan Pathfinder. Both jobs involved matching metallic paint and paintless dent removal (PDR).The work done on both cars was absolutely perfect. The results could not have been bett...er. Both times the cars were disassembled - not just masked off. This means the work takes a while and is not cheap, but you get what you pay for. This is not a Maaco-type job.ADDITIONAL DETAILS: I recently had them work on my 1971 VW. The brake system probably hadn't been bled in 44 years. The bleeders were frozen solid. It was winter and I didn't feel like dealing with it. I took it to AlphaCars and they took the time to soak the bleeders over a weekend, free them up, bleed the system, and adjust the brakes. Everything was sufficiently made free and loose, and I can now easily adjust the brakes on my own. I paid a premium, but I got a premium result. I work on my own cars 99% of the time, but for tough (and annoying) jobs like this, I rely on AlphaCars. Show more

5 rate

Doug L 22 Feb 2017

Dmitry, Brad , Marian and Olga have raised the bar for great customer service! I have thoroughly enjoyed buying my new Ural cT at Alpha Cars / Ural of NE. Both Brad and Dmitry granted ample time to answer my many questions and ultimately matched me to my best motorcycle. Where these guys really st...and out is in continuing customer service , community and friendship. The relationship doesn't end with the signing of the papers. I am very much looking forward to my next visit to Alpha NE for the Ural Side Car Rally in April! Show more

5 rate

MBzFleet 18 Nov 2016

Dmitry Bykhovsky, owner of Alpha Cars, is a passionate car enthusiast, as am I. This helped facilitate the car buying process, but it was his superb customer-focus, and product knowledge that made the experience facile. Dmitry ensured that all vehicle issues were addressed to my satisfaction prior... to the purchase transaction. His staff, both service and transactional, are very professional, comparable to that found at luxury car dealerships. I would highly recommend Alpha Cars for your next pre-owned vehicle purchase. Show more

5 rate

Kim 27 Oct 2016

Brad and everyone at Alpha Cars were supportive, professional and so helpful. Brad found the exact car we were looking for and the process was quick and easy.

5 rate

Jod D. 04 Oct 2016

In my life-long experience of purchasing vehicles (16) and motorcycles (3), this was the best all-around experience: People, Process and Product (vehicle). I would encourage my family and friends to look and work first with the AlphaCars' TEAM for the purchase of a vehicle or motorcycle. I know I... will return! Show more

5 rate

Vince C 05 Aug 2016

We purchased a 2011 BMW 335 in June 2016 - the car is exactly as advertised - good value for the price, excellent buying experience. This is the 5th car in 15 years we've purchased at Alpha Cars and we'll continue to shop there because we're satisfied customers.

5 rate

Albert 92 13 Jul 2016

My first trip to Ural of New England was to test ride a Ural to see what a purpose built sidecar was like. I came away very impressed with the riding experience, and also highly impressed with the people I met and how I was treated. I knew when i left that day , that this was the dealer that I wante...d to buy from. They're motto is "expect to be impressed" and I was. The buying experience was one of the most enjoyable I've ever experienced, as I took ownership of a Ural a few weeks ago. All my questions were always answered along with great advice from Dimtry, and anybody else I came in contact with were also excellent to work with. Certainly a great experience for me. Show more

5 rate

KenB 04 Jul 2016

Just took delivery of my new Ural Gear-Up. Deliveryman, Chip, was fantastic. Full of advice and info on how to ride my new sidecar outfit. Purchase was pleasant and painless. Brad was a very good salesman (read not pushy). Knowledgeable about the product and its history. Fun guy to talk to. Facilit...ies were immaculate. Didn't go into the shop area, but drove by an open garage door, and it looked clean and organized. Overall I am very happy with the experience. When I want to upgrade to a Ural with all the bells and whistle, I'll be back to Alpha Cars// Ural of New England. My advice-- Go buy a Ural!! Show more

5 rate

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