AlphaCars & Motorcycles dealership customer reviews

Vince G., Chicago, IL 14 Apr 2017

I've been a URAL motorcycle owner for 20 years. I needed a hard-to find part and they had it: price was right, arrived ahead of schedule, looks great. Thanks URAL of NEVince

5 rate

Jay S., Boston, MA 04 Apr 2017

Their tag line is "Expect To Be Impressed!" and you will be. The owner Dmitry is extremely knowledgeable and they sell very high quality used cars. I have purchased 4 from them over the years. The service department is prompt, thorough and they explain everything very carefully. Finding a m...echanic you can trust is hard to do. I never feel like they have done any work unnecessarily and I really trust them.I would highly recommend Alpha Cars! Show more

5 rate

Device S., Boston, MA 04 Apr 2017

We've been driving by AlphaCars for quite some time and the location and facilities along with the cars looked very impressive. We were in the hunt for a good quality used car and by chance, AlphaCars had what were looking for on their lot. We emailed them and they responded quickly. We spoke on the... phone and they were very pleasant. We went in and were blown away by their friendliness, professional and positive attitude. The facilities were so neat, clean and appealing. Very, very different than any car dealership that we had experienced in the past. Within 36 hours, and after a great test drive, we purchased the vehicle. The process was simple, professional and they did everything to please my wife and I. We kept scratching our head asking ourselves is this real? The car was like brand new even though it was a 2006 vehicle. It only had 37,000 miles on it. The car was detailed and we took delivery. Alpha did everything for us, even getting a new owners manual for us and a second key. I can see where the reviews of this professional used car and services company are so high. We now feel the same. We set the bar very high for great customer service and alphacars exceeded our expectation. The owner came out to thank us, shake our hands and to tell us that they will do everything to make sure we have a great experience with the car over the long term. This looks like a great partnership for us where we feel that we will be treated fairly, professionally and with integrity and honesty. Something that we have never found before until we met the team at alphacars. You'll just have to experience it for yourself. If you don't feel the same, then write your review. The good news, we live 10 minutes from this place so we hope to give them our services business also. Show more

5 rate

P R., Austin, TX 04 Apr 2017

I sold them my car before we moved out of town and the experience was pleasant and professional. Everything was smooth, straightforward with no games. They paid the agreed upon price and paperwork was done professionally and completely. It is a different kind of dealership from the look of it. It is... not your usual awful used car lot where nobody cares. Everything is neat and tidy and they have nice cars that are all nicely detailed and clean. I would recommend this place. Show more

5 rate

Ben P., Arlington, MA 04 Apr 2017

I was looking for a hard-to-find manual BMW 3 series Wagon and AlphaCars had one in stock. From the moment I came in through the entire process, I was floored by how easy and comfortable the entire process was. The staff is knowledgeable, our salesman Brian was fantastic, it was a completely pressur...e-free experience, and I couldn't be happier. It's clear that the inventory is carefully selected, everything on the lot was in impressive shape, and I have no doubt that they will stand behind the car I purchased. Show more

5 rate

Josh E., Acton, MA 04 Apr 2017

I recently purchased a car from Alpha Cars in Boxborough and it was the best car purchasing experience I've ever had! In fact, we truly will never go anywhere else in the future. Dmitry, Olga and the rest of the staff are extremely nice, helpful and knowledgable. It is a 100% stress free exper...ience. Dmitry knows every little detail about the cars he has listed for sale and he will only sell the highest quality cars. Having a 5 minute conversation with him shows how passionate and detailed he is about his cars. We had a unique situation where we bought a bmw from a used car dealership in Acton and it turned out to have major engine problems. Dmitry and Olga went out of their way to work with us and help us get out of the situation we were in. We just got a high quality (all Alpha Cars are) 2011 bmw 328i and we couldn't be happier and grateful for going through Alpha cars. We HIGHLY recommend Alpha Cars for a stress free, no pressure, quality car purchasing experience. I'd recommend taking a look at their current inventory and if there's something else in mind trust that Dmitry and his staff will find the highest quality car for you.. They did for us. Show more

5 rate

Sam H., Boxborough, MA 04 Apr 2017

I've never bought a car from AlphaCars, but I have had body work done on two cars, a 2005 Subaru Legacy GT and a 2009 Nissan Pathfinder. Both jobs involved matching metallic paint and paintless dent removal (PDR).The work done on both cars was absolutely perfect. The results could not have been bett...er. Both times the cars were disassembled - not just masked off. This means the work takes a while and is not cheap, but you get what you pay for. This is not a Maaco-type job.ADDITIONAL DETAILS: I recently had them work on my 1971 VW. The brake system probably hadn't been bled in 44 years. The bleeders were frozen solid. It was winter and I didn't feel like dealing with it. I took it to AlphaCars and they took the time to soak the bleeders over a weekend, free them up, bleed the system, and adjust the brakes. Everything was sufficiently made free and loose, and I can now easily adjust the brakes on my own. I paid a premium, but I got a premium result. I work on my own cars 99% of the time, but for tough (and annoying) jobs like this, I rely on AlphaCars. Show more

5 rate

Doug L 22 Feb 2017

Dmitry, Brad , Marian and Olga have raised the bar for great customer service! I have thoroughly enjoyed buying my new Ural cT at Alpha Cars / Ural of NE. Both Brad and Dmitry granted ample time to answer my many questions and ultimately matched me to my best motorcycle. Where these guys really st...and out is in continuing customer service , community and friendship. The relationship doesn't end with the signing of the papers. I am very much looking forward to my next visit to Alpha NE for the Ural Side Car Rally in April! Show more

5 rate

MBzFleet 18 Nov 2016

Dmitry Bykhovsky, owner of Alpha Cars, is a passionate car enthusiast, as am I. This helped facilitate the car buying process, but it was his superb customer-focus, and product knowledge that made the experience facile. Dmitry ensured that all vehicle issues were addressed to my satisfaction prior... to the purchase transaction. His staff, both service and transactional, are very professional, comparable to that found at luxury car dealerships. I would highly recommend Alpha Cars for your next pre-owned vehicle purchase. Show more

5 rate

Kim 27 Oct 2016

Brad and everyone at Alpha Cars were supportive, professional and so helpful. Brad found the exact car we were looking for and the process was quick and easy.

5 rate

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