AlphaCars & Motorcycles dealership customer reviews

KenB 04 Jul 2016

Just took delivery of my new Ural Gear-Up. Deliveryman, Chip, was fantastic. Full of advice and info on how to ride my new sidecar outfit. Purchase was pleasant and painless. Brad was a very good salesman (read not pushy). Knowledgeable about the product and its history. Fun guy to talk to. Facilit...ies were immaculate. Didn't go into the shop area, but drove by an open garage door, and it looked clean and organized. Overall I am very happy with the experience. When I want to upgrade to a Ural with all the bells and whistle, I'll be back to Alpha Cars// Ural of New England. My advice-- Go buy a Ural!! Show more

5 rate

Al D 20 Jun 2016

Was looking for a first car for my daughter and bumped into a coverable VDub online. She like the pics so much that we drove well over an hour to go see it at Alpha.. I was expecting to wind up at some main st. used car lot that has credit for anyone, so boy was I surprised.. This place is awesome! ...I was like a kid in a candy store.. The dealership is gorgeous and loaded with cool and very unique inventory.. All that was great but the experience they created was incredible! Everyone there was awesome, and Marian made the transaction go smooth as silk, but I need to tip my hat to Fernando.. He went so far out of his way to make this special time exceptional for my daughter.. Far and away the most fun I have had buying a car; ever! So glad we found them, even more for a great experience then the great car we got.. We will be back even at 1.5hrs away.. (BTW I very rarely ever write reviews, but it was that good! ) Show more

5 rate

Gary Possinger 26 May 2016

Let me start out saying, leaving four states and four hours away in Pocono Mts. PA. What a great experience I had with Dmitry and Brad, buying a new Gear-up. Being a senior citizen, not up on all the cellphone pictures and texting, and e-mails that had to be done, out of state. My son took care of a...ll that. Brad was wonderful, being very patient and understanding with all that as well. Got to Ural New England on Sunday morning, a few hours earlier than they would normally be open. Thank Brad for that!! Everything was ready to go as promised. Started to do final paperwork and spent more time swapping stories than any little paperwork that had to be done. All accessories I purchased were wrapped and boxed up with great care. Also, want to thank service dept. and office staff for saving me a lot of time that day. Returned home at the Pocono Mts. PA. A day later, my son, that helped me so much with all of the transactions I had to do, took the Gear-up to my grandsons school to pick them up on their last day of school, for the year. Their classmates were so very impressed with it. They called it the sidecar bike. Thank you so much Brad, Dmitry, service, and office staff for making this happen so quick and easy. Gary Possinger.....Pocono Mountains, PA Show more

5 rate

Craig 19 May 2016

Had a tremendous buying experience here. Dmitry, Fernando and Olga were all friendly, fair and knowledgeable. What stood out was not only the quality of the car I bought, but the extent that they went out of their way to make sure I was satisfied with my purchase. Thanks to NH law, I needed someone ...from the dealership to drive the car 45 minutes to my hometown DMV so I could register the car before being able to officially drive it. They worked around my schedule to make this work. They also paid for new floor mats as well as a new (very expensive) key, and they did this after I already bought the car. I'd recommend them to anyone looking for a high quality previously owned vehicle. Show more

5 rate

Happy MB C300 owners. 16 May 2016

My wife and I had a great experience at Alpha Cars, they have excellent selection of high quality vehicles at reasonable prices.

5 rate

TLA 28 Apr 2016

These guys know and love cars. No detail left uncovered. Small business that deserves your business.

5 rate

Car Guy 30 Mar 2016

As a car guy I have always enjoyed looking at AlphaCars website to see what new and interesting cars they have in inventory. The other day a 5 Series BMW caught my eye, so I stopped in to "just take a quick look". The moment I walked through the door I knew I was in a special place where they apprec...iated good cars as much as I did. The show rooms are tastefully decorated with automotive memorabilia and you feel like you have crossed the pond and are in Europe. After a while I met Fernando and Olga. We started talking cars, not just specifications of the cars but talking about cars. There is a real passion for what they do. They not only know about the cars they are selling but are part of the car community and culture. After a very pleasant discussion I decided to buy the BMW. The process was smooth and easy. They did all of the running to the registry, got the car inspected and delivered the 2013 BMW looking like it just came out of the factory. AlphaCars is a real find. I will be going back there again and again. Show more

5 rate

LoveMyBMW 27 Feb 2016

I have purchased 6 quality used cars from Dimitry over the past 20 years. With 5 drivers in my house, we are always looking for high quality used cars. Great buying experience and great service too.

5 rate

Sam H., Boxborough, MA 22 Oct 2015

I've never bought a car from AlphaCars, but I have had body work done on two cars, a 2005 Subaru Legacy GT and a 2009 Nissan Pathfinder. Both jobs involved matching metallic paint and paintless dent removal (PDR).

The work done on both cars was absolutely perfect. The results could not have b...een better. Both times the cars were disassembled - not just masked off. This means the work takes a while and is not cheap, but you get what you pay for. This is not a Maaco-type job.

ADDITIONAL DETAILS: I recently had them work on my 1971 VW. The brake system probably hadn't been bled in 44 years. The bleeders were frozen solid. It was winter and I didn't feel like dealing with it. I took it to AlphaCars and they took the time to soak the bleeders over a weekend, free them up, bleed the system, and adjust the brakes. Everything was sufficiently made free and loose, and I can now easily adjust the brakes on my own. I paid a premium, but I got a premium result. I work on my own cars 99% of the time, but for tough (and annoying) jobs like this, I rely on AlphaCars. Show more

5 rate

I.Soler 28 Aug 2015

For the last couple of year I had been thinking about buying a Ural Motorcycle. All I had read about this unusual but very fun vehicles led me to believe it was a perfect way to enjoy the outdoors where I live, both on-road and off-road. While shopping for a Ural I had call a couple of different dea...lers, one in Texas and another one in California, but in both occasions the sales people seem to be more interested in selling me something right away than helping me with my concerns. I should mention that I live in the island of Hawaii, therefore any purchase of a vehicle in the mainland tends to be a lengthy and a considerably more expensive process. It was not until I found Ural Motorcycles of New England (A.K.A. Alpha Cars) and Dmitry Bykhovsky, its owner, that I found a true partner in the buying process. Sure, Dmitry, like any other dealership owner, might have wanted my money, but the big difference was that he was willing to work for it. Not only he listened to my concerns and expectations and gave me prompt answers, even when those answers were not readily available and he had to research them first, but he was able to find me the closest possible thing to the motorcycle I was looking for, in a practically new condition, at a considerably reduced price, which, after transportation expenses, still translated in considerable savings. I also should add that Dmitry, his charming wife Olga, and the rest of the Alpha Cars family were there for me not only throughout the sales process, but also during the post sales and even now. Every time I have a question about the motorcycle, whether is about accessories, parts or maintenance, Dmitry's and his team's answers will come promptly within less than 24 hours. Always genuine and always helpful. This is worth a lot to me because although I am not a mechanic, Ural motorcycles lend themselves nicely to do it yourself maintenance. Goes without saying, that i would absolutely recommend Ural Motorcycles or New England and Alpha Cars to anybody looking to buy a vehicle from them. I am actually completely sure that I, myself, will deal again with them when the need arises, because regardless of the great distance that separates us, they have proved to me that their focus is in the right place, and everyday I take my Ural motorcycle out for a ride, which always puts a smile on my face, I am reminded of it. Thank you Dmitry, Olga, Thiago and all the rest. With much aloha. Show more

5 rate

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