AlphaCars & Motorcycles dealership customer reviews

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Shawn Burke 08 Jun 2017

Automobiles/Motorcycles are a huge passion of mine, and I go through 5+ vehicles a year. Finding a reputable dealer that you can trust, and delivers on promises is harder than it sounds. My family is big on spending money locally, and we tried giving our local Ural dealer our business. We couldn't g...et them to return our calls, so we started researching where else to shop. So many glowing positive reports for Ural of New England were scattered all over the web. I was skeptical, how could there be such a place?! Intial contact was made over the phone, and Dmitry (Owner-How rare is that?) took the call. He went over every single question I had, and asked some of his own to determine what would suite my needs. From this point forward, I knew this was the right place to purchase from. The unit I was initally interested in, ended up selling quickly and they didn't have what I wanted in stock. With the 2017 models coming out in a few months, ordering another 2016 wouldn't be an option at this point. So it was either wait a few months for the 2017s, or purchase something I didn't want. Dmitry went way out of his way, and found an unused demo unit Ural had as a display bike. We put together an unbeatable deal, and he sent his crew to pick the bike up out of state, then to bring it back to his dealer to go over it, and install the accessories I wanted. Shortly after it was on it's way to my family. The communication throughout the whole process was beyond seamless. Dmitry and his staff were either an email or phone call away, and promptly respond. Customer service here is honestly the best in the business. If you're even remotely considering a purchase here, reach out and give them a shot. You will not be disappointed! They have all our future business. Show more

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Ural Sidecar Motorcycle

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