AlphaCars & Motorcycles dealership customer reviews

Matt Merrill 15 Jul 2018

I recently purchased a Ural M70 Retro. Love my bike, but love the dealership more. Ural of New England has made the process of buying a motorcycle across 4 state lines a piece of cake. I was a little nervous I must say. I have never made such a major purchase out of state...let alone without seeing ...one person face to face in the process. Ural of New England pros set me at ease. They handled the process professionally, honestly and fairly. Marian the bookkeeper was in constant contact with me. She helped walk me through. Darrel, my salesman, helped with product questions and advise on just what bike to buy. John in the shop did a great job with upgrading the bike with extras. An issue found on delivery was dealt with fairly and equitably. I am completely satisfied with these good folks. If you have always wanted a Ural, and you have no dealerships in your state, you can put your trust in Ural of New England. Wide variety of models, knowledgeable staff of pros, and communication during the entire process. Show more

5 rate

RC 09 Jul 2018

Darrell, John, and Marian were very courteous and professional. Every question about my new motorcycle was answered and the test drive sealed the deal. This was the best dealership experience i had in over 40 years of buying motor vehicles.

5 rate

Thomas Amoroso 01 Jul 2018

Family owned and operated car dealership that supplies quality vehicles at competitive prices. Not the place for the lowest price, but definitely the place for the best value. AlphaCars is colocated with Ural of New England, the (largest worldwide, according to them, and I believe them) seller of ...Ural motorcycles in the world. I bought mine there, and have never had cause to regret it; a great sidecar rig at a competitive price. Great for New England weather; other bikes are sumer creatures in New England; a Ural is a four-season vehicle. (It's from Russia; snow is pretty much its element!) Show more

5 rate

Stefano M., Boston, MA 21 Jun 2018

I haven't bought a car from Alpha Cars but I want to talk about their excellent repairs service. I own a 1998 Mercedes Benz. I discovered Alpha Cars because I recently started working in Boxborough and it was convenient. I brought my car for some ordinary maintenance but also because I had some extr...a issues that needed some attention. It took some time but now the car runs like new and here are all the positive things I can say about these guys:
- one of their technicians has several years of experience with Mercedes and the evidence is that when he inspected the car he was able to identify the issues immediately and explain exactly what it needed to be done
- the repair cost estimation was detailed and accurate, no surprises with the final bill
- we had an issue with some parts that are no longer available from Mercedes and they were very committed in finding the corresponding after market parts that could guarantee a reasonable quality level
- they always explained in details the issues and the risks in doing or not doing a specific work on the car, driving me through the decisions to be made, without pushing
- they always followed-up to be sure that I was satisfied with the work

So, I'm definitely recommending Alpha Cars for their technical expertise and professionalism, especially with old cars. Show more

5 rate

Stefano 21 Jun 2018

I haven't bought a car from Alpha Cars but I want to talk about their excellent repairs service. I own a 1998 Mercedes Benz. I discovered Alpha Cars because I recently started working in Boxborough and it was convenient. I brought my car for some ordinary maintenance but also because I had some extr...a issues that needed some attention. It took some time but now the car runs like new and here are all the positive things I can say about these guys: - one of their technicians has several years of experience with Mercedes and the evidence is that when he inspected the car he was able to identify the issues immediately and explain exactly what it needed to be done - the repair cost estimation was detailed and accurate, no surprises with the final bill - we had an issue with some parts that are no longer available from Mercedes and they were very committed in finding the corresponding after market parts that could guarantee a reasonable quality level - they always explained in details the issues and the risks in doing or not doing a specific work on the car, driving me through the decisions to be made, without pushing - they always followed-up to be sure that I was satisfied with the work So, I'm definitely recommending Alpha Cars for their technical expertise and professionalism, especially with old cars. Show more

5 rate

A Google User 21 Jun 2018

I haven't bought a car from Alpha Cars but I want to talk about their excellent repairs service. I own a 1998 Mercedes Benz. I discovered Alpha Cars because I recently started working in Boxborough and it was convenient. I brought my car for some ordinary maintenance but also because I had some extr...a issues that needed some attention. It took some time but now the car runs like new and here are all the positive things I can say about these guys: - one of their technicians has several years of experience with Mercedes and the evidence is that when he inspected the car he was able to identify the issues immediately and explain exactly what it needed to be done - the repair cost estimation was detailed and accurate, no surprises with the final bill - we had an issue with some parts that are no longer available from Mercedes and they were very committed in finding the corresponding after market parts that could guarantee a reasonable quality level - they always explained in details the issues and the risks in doing or not doing a specific work on the car, driving me through the decisions to be made, without pushing - they always followed-up to be sure that I was satisfied with the work So, I'm definitely recommending Alpha Cars for their technical expertise and professionalism, especially with old cars. Show more

5 rate

Stefano M., Boston, MA 21 Jun 2018

I haven't bought a car from Alpha Cars but I want to talk about their excellent repairs service. I own a 1998 Mercedes Benz. I discovered Alpha Cars because I recently started working in Boxborough and it was convenient. I brought my car for some ordinary maintenance but also because I had some extr...a issues that needed some attention. It took some time but now the car runs like new and here are all the positive things I can say about these guys:- one of their technicians has several years of experience with Mercedes and the evidence is that when he inspected the car he was able to identify the issues immediately and explain exactly what it needed to be done- the repair cost estimation was detailed and accurate, no surprises with the final bill- we had an issue with some parts that are no longer available from Mercedes and they were very committed in finding the corresponding after market parts that could guarantee a reasonable quality level- they always explained in details the issues and the risks in doing or not doing a specific work on the car, driving me through the decisions to be made, without pushing- they always followed-up to be sure that I was satisfied with the workSo, I'm definitely recommending Alpha Cars for their technical expertise and professionalism, especially with old cars. Show more

5 rate

Stefano 21 Jun 2018

I haven't bought a car from Alpha Cars but I want to talk about their excellent repairs service. I own a 1998 Mercedes Benz. I discovered Alpha Cars because I recently started working in Boxborough and it was convenient. I brought my car for some ordinary maintenance but also because I had some extr...a issues that needed some attention. It took some time but now the car runs like new and here are all the positive things I can say about these guys: - one of their technicians has several years of experience with Mercedes and the evidence is that when he inspected the car he was able to identify the issues immediately and explain exactly what it needed to be done - the repair cost estimation was detailed and accurate, no surprises with the final bill - we had an issue with some parts that are no longer available from Mercedes and they were very committed in finding the corresponding after market parts that could guarantee a reasonable quality level - they always explained in details the issues and the risks in doing or not doing a specific work on the car, driving me through the decisions to be made, without pushing - they always followed-up to be sure that I was satisfied with the work So, I'm definitely recommending Alpha Cars for their technical expertise and professionalism, especially with old cars. Show more

5 rate

Stefano DucOnMac 21 Jun 2018

I haven't bought a car from Alpha Cars but I want to talk about their excellent repairs service. I own a 1998 Mercedes Benz. I discovered Alpha Cars because I recently started working in Boxborough and it was convenient. I brought my car for some ordinary maintenance but also because I had some extr...a issues that needed some attention. It took some time but now the car runs like new and here are all the positive things I can say about these guys: - one of their technicians has several years of experience with Mercedes and the evidence is that when he inspected the car he was able to identify the issues immediately and explain exactly what it needed to be done - the repair cost estimation was detailed and accurate, no surprises with the final bill - we had an issue with some parts that are no longer available from Mercedes and they were very committed in finding the corresponding after market parts that could guarantee a reasonable quality level - they always explained in details the issues and the risks in doing or not doing a specific work on the car, driving me through the decisions to be made, without pushing - they always followed-up to be sure that I was satisfied with the work So, I'm definitely recommending Alpha Cars for their technical expertise and professionalism, especially with old cars. Show more

5 rate

A Google User 05 Jun 2018

Stopped in recently and chatted with Darrell for quite awhile. He was so patient and there wasn't a question we had that he couldn't answer. Obviously incredibly knowledgeable. We haven't bought our Ural yet, but his card is handy and we will definitely be purchasing through him/them when the time c...omes. Excellent, excellent customer service. Would highly recommend doing business with this dealer. Show more

5 rate

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