AlphaCars & Motorcycles dealership customer reviews

363 Reviews

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Thomas Bryant 07 Apr 2021

I dropped by the Acton location two weeks ago after just having my E350 detailed ( a prior Alphacars purchase- my 3rd) and while chatting with Thiago Dos Santos about the beautiful result, he asked me if I’d noticed the 2015 C300 in the showroom. I had not looked at it. He knows his inventory and... pointed out the stellar options on this loaded, low mileage, turbo beauty. And knowing how easy it would be for him to work up a trade-in valuation on my current immaculate ‘Alpha’ car, I got what I needed and took it for a test drive. Thiago arranged a fair price on my trade, Marian financed it, and I had Dmitry’s service team prep and apply Ceramic Pro to maintain the paint, glass and rim condition for years to come. I picked it up last night. Beyond thrilled... as usual Alphacars delivers! Show more

5 rate

David lukaszewski 05 Apr 2021

Seemed to be a good dealer i was happy working with them.they did keep my 1000 deposit which I did not agree on.they said non refundable in contract but I told the owner of the company as long as it pass inspection and appraisal which part of it was acceptable to me so lesson learned

4 rate

Demming Rocker 03 Apr 2021

These guys are very professional and polite....I've been going to them for a year now and I wouldn't trust my car with anyone else...Blake,Tom and Don are the 3 amigos and they get job done..tell em Demmy sent ya..?

5 rate

Cindy Frinkert 01 Apr 2021

Sales was the best experience I've ever had, but shipping the bike took well over a month from the time the sale was completed. 5 stars for purchases, 3 1/2 stars for delivery.

5 rate

Brian Schleicher 31 Mar 2021

I recently purchased an Audi from Thiago at AlphaCars of Acton. Thiago was extremely thorough to ensure my questions were answered in advance of even coming for a test drive. When I arrived, the car was ready to go - the facility is beautiful and was very clean (they even have a table, upon entry,... with additional masks and anti-bacterial gel). Following my test drive, there was no hard-pressure from Thiago. He knew I was looking at one other vehicle that afternoon. After I saw the other car, I determined that the vehicle at AlphaCars was the one for me. I spoke to Thiago, made a deposit, and got the rest of the process going. Despite the fantastic videos that were posted online, due to the age of the car (2015), I wanted to have a pre-purchase inspection done at Audi. Thiago was very understanding, and once I made the appointment, he made sure that the car was there for the appointment. I wanted to proceed, and Thiago introduced me to Marian who helped get the paperwork going quickly in order to try to get me the car by Friday (inspection at Audi was done on Wednesday). Marian was incredibly organized, and I was able to pick up the car on Friday evening. Thiago was waiting for me with my service contract, owner's manual, and the keys. He showed me how to use the MMI (user interface), and off I went. An extremely quick, well-organized process, from start to finish. If you are looking for some well-conditioned, high-end, unique vehicles, I strongly suggest you check out AlphaCars - ask for Thiago, and you'll be in great hands. Show more

5 rate

Chris Fiftal 25 Mar 2021

Alpha Cars was a pleasure to work with. Mike catered to every need I had and even beat my banks financing rate by .5%. He made the process really easily and enjoyable. We love our Yukon Denali - they had it fully cleaned, detailed and filled with gas ready for our 3 hour trip back to CT. 5 stars to ...a smaller auto shop - nice job guys. Show more

5 rate

michael wise 01 Mar 2021

Spent the right amount of time for me to understand the truck without being over bearing.

5 rate

David Hayes 26 Feb 2021

We have been using Alpha Cars for decades. Their service is excellent. They pay incredible attention to the details of servicing/repairing/rebuilding cars (all of which we've had done) and are real perfectionists. You get what you pay for, and Dmitry and his staff are the best.

5 rate

Jim Dwight 18 Feb 2021

My wife and I have been using Alpha for years. The service department is excellent as is sales. I cannot recommend Jacob, John, Dimitri, and Olga enough.

5 rate

Steve O 22 Jan 2021

I recently bought a 2003 jaguar s type and started looking for a jaguar specialist to work on my car and came across alphacars. Im glad i did! I brought it in to get everything looked over and they thoroughly went through my car and came back with all the work that would be needed to fix everything.... I wanted my jag to be perfect! Jacob is the service manager i believe and he is awesome to deal with. Great communication and he'll send you email updates too which is nice. Id trust any mechanic working here especially if you have any higher end luxury cars you need serviced. The place is wicked cool too! They have a showroom you can walk around and see vintage cars and newer ones all unique! Awesome place to check out and the work is amazing and they're quick. You can even get a rental for cheap from them through enterprise. Show more

5 rate

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